ISO/IEC TS 20000-11:2021
کتابخانه الکترونیکی دیتا ساینس
شناسه: ISO/IEC TS 20000-11:2021
عنوان: Information technology — Service management / Part 11: Guidance on the relationship between ISO/IEC 20000-1 and service management frameworks: ITIL
لینک: http://iso.org/standard/81165.html